The Give Shop Limited 14066461

Website Terms of Use

Firstly, welcome to our website, it is great to see you visiting and showing your interest in the big things we are trying to achieve. If you have any queries in relation to our website or these terms of use, please do not hesitate to contact us via the Help Centre in the App, the chat function (that probably popped up down the bottom left side of your screen) or via the ‘Get in Touch’ page on our website.

1. How these Website Terms work

Now for some legal stuff. The website and its associated features and applications are owned and operated by The Give Shop Limited, a company registered in England and Wales under company number 14066461 and with its registered office at 55 Baker Street, London, United Kingdom, W1U 7EU (GiveShop, or weus or our).

These terms of use apply to any use of the Website, your interaction with us on social media (such as our YouTube, Facebook, Instagram and LinkedIn pages), any sign-on process for that may be made available via the Website and any promotions or marketing of Sponsors or Organisations via the Website.

We also have T&Cs that apply once you have entered into an agreement with us. You will have to comply with the relevant T&Cs in addition to these Website Terms. Different T&Cs will apply to you depending on whether you are a ‘Customer’, a ‘Sponsor’ or an ‘Organisation’ (we define these terms below), as we have different arrangements in place depending on how you interact with GiveShop. For example, if you are visiting our Website on behalf of a business that has signed up with us as a Sponsor, then you are a legend for helping out and the Sponsor T&Cs will apply to you. If you are unsure which version of the T&Cs may apply to you, then let us know and we will sort out any confusion.

If you are not a Customer, Organisation or Sponsor (e.g. if you are just checking out our Website and you have not already signed up via our App to get on board with our movement), then the Customer T&Cs will apply to you. That is because our Customer T&Cs are designed for members of the public who sign on via our App, and we think they are the best fit for you.

We need you to agree to these Website Terms so we can comply with relevant laws, so we all agree on how you use the Website and so we do not get in trouble with third parties that deal with us. Unfortunately, if you do not agree and accept these Website Terms, then you must not use our Website and must not sign up with us (or create an Account) via the Website. If you do use, access or link to our Website, create an Account with us or post on our social media pages, then you are agreeing to these Website Terms and the relevant T&Cs.

However (and just to be clear), we are not bound by our T&Cs unless you complete the relevant account creation or onboarding process set out in the T&Cs that apply to you, and the T&Cs state that we are bound by them. That is because we make a bunch of promises in all our T&Cs and we stick to our promises, but we cannot make those promises to everyone in the world who may drop by our Website (as we need to know how we are dealing with and we need to make sure that you have understood and agreed to our T&Cs that apply to you). Once we have entered into an agreement with you per our T&Cs, the T&Cs will set out our obligations to you.

We have tried to make these Website Terms easy to understand, but that means there are a lot of general statements in here about how we do things. Only the parts of these Website Terms that make clear promises to you can be binding on us, even though we do our best to always do what we say.

You should check this page regularly to take notice of any changes that have been made to these Website Terms and T&Cs.

2. Jargon we use

Unless a definition just does not make sense in context, terms defined in the T&Cs generally have the same meaning when used in these Website Terms and the following definitions apply:

 Terms and Meaning:


Your account with GiveShop created via our Website or via the App, subject always to the applicable T&Cs.


A software application made available by us from time to time for use on an electronic device (such as a mobile phone, tablet or website application) which provides Customers with access to information in respect of Sponsors and pursuant to which Customers can designate which Organisations are to receive a Contribution from a particular Customer, among other things. 


A person who has created an account with us via our App or is using the Website other than on behalf of a Sponsor or Organisation.

GiveShop, we, us, our or similar expressions

The Give Shop Limited (company number 14066461 and registered office at 55 Baker Street, London, United Kingdom, W1U 7EU) and where the context allows includes references to our directors, employees, agents and any third party (other than you) that we have an agreement with in relation to the Website.

Linked Site

Any other websites, platforms or pages (including social media pages) which are not operated by GiveShop that may be linked or referred to in any part of GiveShop’s App and/or Websites from time to time, including any information published on such other websites.


An organisation (which may be a club, charity, charitable trust, not-for-profit or any other organisation or person) who we have an agreement with (or that we otherwise make contributions to from time to time) in respect of purchases of goods, services or other products with Sponsors by Customers who have our App, including anyone who is proposing (or has applied) to be an ‘Organisation’ with us. These entities may be referred to as ‘Groups’ on our Website.


A business who has an agreement with us (including via an intermediary) to provide them with marketing services from time to time and who may make contributions to Organisations via our platform from Eligible Purchases made by Customers with the business, including anyone who is proposing (or has applied) to be a ‘Sponsor’ with us. These entities may be referred to as ‘Businesses’ on our Website.


GiveShop’s standard terms and conditions in effect from time to time that are applicable to Organisations (if you are an Organisation or accessing our Website as or on behalf of an Organisation), Sponsors (if you are a Sponsor or accessing our Website as or on behalf of a Sponsor), or Customers (if you are a Customer or are accessing our Website other than as an Organisation or Sponsor), which are available on request.

You, your or any similar expression

The person using the Website and includes a reference to any Customer, Sponsor or Organisation on whose behalf you are using the Website or its functions.


This includes a reference to our website, any other website or domain name operated by us and the associated features and applications made available via those websites. It also includes a reference to any of our social media pages or any mailouts or direct marketing sent to you, unless that does not make when we refer to the ‘Website’ in these Website Terms.

3. Making changes

Our business is always growing and evolving, getting better day by day. Due to this, we may need to make quick changes to keep up with our ambitions, so we have the right to change and replace these Website Terms or any of the services or functionalities of the Website or our App at any time.

Any changes to these Website Terms will be effective immediately upon publication on the Website, so please check back on this page each time you use our Website to see if anything has changed. We have details of when these Website Terms were last changed down the bottom for your reference. If you continue using the Website or App following any changes, you will be bound by the changes and any updates to these Website Terms.

4. Access to the Website

We only provide access to the Website on a temporary basis, so we may withdraw, amend or restrict access to the Website, any services provided via the Website or some parts of the Website without letting you know beforehand. We will not be responsible if the Website is unavailable at any time, even if it is our fault (or our IT bloke’s fault). Also, any products or services offered on the Website are only made to those who can make legally binding contracts.

5. Information about others

Information about products or services available on the Website (or in our mailouts, such as emails we send you about special offers) may be based on things we have been told by third parties, such as Sponsors, merchants, suppliers, product manufacturers or Organisations. For example, our Website might have information about great things a sporting club has told us they are doing, or a mailout may show off a new product or offer made by a Sponsor that they have told us about.

Unfortunately, we cannot fact check everything that these third parties tell us, as that would get in the way of great things that we are achieving in the community. As a result, we cannot guarantee that any information, offers or other things that are stated on our Website or in any mailouts that relates to third parties is accurate and up to date, so you have to check this directly with the third party. Except as required by law (including the Australian Consumer Law), iSponsor will not be responsible for inaccuracies or errors caused by incorrect information supplied to us by third parties.

As outlined in our T&Cs, we do not supply any products or services that are displayed on the Website or in the App (rather the Sponsor provides the products or services directly to you). We do not test every product that may be displayed on the Website, in our App or in mailouts (although we sure would like to), so we are not responsible if the product or service is not up to scratch. You should speak to the Sponsor directly about any issues with things you have bought from them or any information provided on the Website, in mailouts or in the App in relation to a Sponsor.

Due to photographic and screen limitations associated with the representation of products on the Website (or in mailouts or the App), some actual products sold by Sponsors may differ in visual appearance from the way they appear on the Website or in mailouts. In addition, where it is suitable to do so, some depictions of products are created or chosen by us for promotional purposes, and may not be an exact representation of the products received.

6. Creating an Account

To access some features of the Website or to use the App, you must register an Account with us. At the date of these Website Terms, only Organisations can create an Account via the Website. If you are a Customer and want to use our platform, then you will have to download our App (available in the App Store and on Google Play) and complete the onboarding process via the App to create an Account.

To register for an Account, you must provide us with accurate and current information including your name, address, a valid email address and any other information reasonably requested by us. We will need slightly more information in relation to Sponsors and Organisations. If you are a Customer, we will generally need your credit card information in order for our platform to work. Information in relation to how we use and store any credit card information provided via the App is contained in the Customer T&Cs and our privacy policy.

You are not allowed to register an Account if you are under 18 years old. You also cannot register more than one Account or use another person’s Account without their express permission and our permission. You are solely responsible for the activity that occurs on your Account, and you must keep your Account password secure. iSponsor is not responsible for any unauthorised activity on your Account, including if you fail to keep your Account login information secure. If we suspect something is awry, may refer potentially fraudulent, abusive or illegal activity to the relevant authorities. If you suspect or become aware of any unauthorised use of your Account or that your password is no longer secure, please contact us immediately, and take immediate steps to re-secure your Account (including by changing your password).

7. Linked Sites

As our business works by bringing people together to create great things, the Website and our mail-outs may contain links or references to third party websites, other pages or information and Linked Sites that are not operated by us or under our control. As iSponsor has no control over these things (including Linked Sites), we are not responsible for them or any loss or damage that may arise from your use of them.

Your use of the Linked Sites will still be subject to these Website Terms to the extent they impose obligations on you (for example, you agree not to engage in any criminal offence on a Linked Site), as well as the terms of service or use of the relevant Linked Site.

8. Your privacy

At GiveShop we value privacy. We have a separate privacy policy and cookie policy that sets out how we handle personal information, which can be found on the following pages : and 

By using the Website, you consent to us collecting, using, storing and disclosing your personal information in accordance with the privacy policy and cookie policy (as amended from time to time) and promise to us that all information provided by you is accurate and up to date.

9. Things you cannot do

When visiting, using or interacting with the Website (including when you post on any of our social media pages), you must not:

(a) commit or encourage a criminal offence;

(b) transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;

(c) hack into any aspect of the Website or its services (including by interfering with security-related or other features of the Website);

(d) corrupt data or cause annoyance to other users or iSponsor;

(e) infringe any other person’s rights, including any of their Intellectual Property Rights;

(f) send any unsolicited advertising or promotional material, commonly referred to as “spam”;

(g) attempt to affect the performance or functionality of the Website or any computer facilities of, or accessed through, the Website; or

(h) use data mining, robots, screen capping or similar data gathering or extraction tools on the Website.

Any breach of the above obligations may constitute a criminal offence and we may, in our discretion, report any such criminal offence to the relevant law enforcement authorities and disclose your identity to them.

Although it is a scary thought, we can potentially be liable for things that you post on our social media pages and for things you do in relation to our Website that may breach these Website Terms or our T&Cs. If that happened, then not only would that ruin our day but we would not be able to help people in the community. We also cannot be responsible for how you may use the Website. Accordingly, you agree to indemnify and defend (if we ask) iSponsor (including its directors, officers, employees, consultants, agents, and affiliates) from any and all liabilities, costs, expenses, claims or other obligations that we incur in connection with you breaching your obligations in these Website Terms.

We will also not be liable for any liability, loss, cost, expense, claim or other obligation caused by your use of the Website, any distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website, visiting any Linked Sites, following any links in our mailouts or you downloading any material made available from these sources.

10. Intellectual property, software and content

We are proud of our brand and the work that is put into our Website. The Website and the contents on the Website are subject to copyright, trademarks and other Intellectual Property Rights. Unless stated otherwise, these Intellectual Property Rights are owned by, or licensed to, GiveShop.

The Intellectual Property Rights in all software and content (including photos and videos) made available to you on or through the Website (including on our social media pages and mail-outs) remain the property of GiveShop, the relevant Sponsors, Organisation, or its licensors, and all such rights are reserved. If we agree, you may store, print and display the content supplied solely for your own personal use (but we cannot agree to give rights to you that we ourselves do not have). You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the Website (including those relating to Sponsors or Organisations) and you cannot use any of these things in connection with any business or commercial enterprise.

Except where we clearly state otherwise, all people (including their names and images), third party trademarks and content, services and locations featured on the Website are in no way associated, linked or affiliated with GiveShop and you should not rely on the existence of such a connection or affiliation when dealing with us or using the Website. Any trademarks or names featured on the Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to GiveShop.

11. Things we are not responsible for

While we do our best to mean and do what we say, we cannot guarantee everything that appears on the Website or in mailouts because some things are beyond our control and we cannot have absolutely everything run past our lawyers (although they would probably love that). Subject to any consumer guarantees or other protections that we cannot exclude by law, the material displayed on the Website or in mailouts is provided without any guarantees, conditions or warranties as to how accurate it may be.

To the fullest extent permitted by law, GiveShop excludes all warranties and other terms which might otherwise be implied by law and we will not be liable for any damages (including any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services), arising out of or related to the use, inability to use, performance or failures of the Website or the Linked Sites and any materials posted on those sites, in mailouts or otherwise, even if the damages were foreseeable or arise in contract, tort, equity, statute or otherwise. Please note that this does not limit our liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors and for fraud or fraudulent misrepresentation or anything else where it would be unlawful to do so. Our liability to you under these Website Terms of Use is limited at all times to £100.

12. Linking to our Website

While we love having people promote the great things we are doing, it is best to check with our lovely marketing team before you do so. You may not link to the Website or any part of the Website without our permission or in a way that damages our reputation or takes advantage of it. You also cannot make or publish any links in a way that indicates any form of association, approval or endorsement on GiveShop’s part where none exists.

Any links (if we approve them) must be from a website that is owned by you and need to be done in a way that is legal and fair. While we are proud of our new Website, the Website must not be framed on any other site and you cannot create a link to any part of the Website other than the home page (if we consent to you providing links that is). While we may initially agree to you linking to our Website, we reserve the right to withdraw linking permission without notice.

13. Promotions and competitions

Who doesn’t love a good promotion, competition or prize? We may run promotions and competitions (including by offering sweet prizes) from time to time on our Website (including on our social media pages) and in mailouts. These are all subject to these Website Terms, the T&Cs and any additional promotion-specific terms that we publish or refer to.

Promotion-specific terms may include conditions in respect of brands, purchase periods, purchase methods, minimum spend requirements (including bundle discounts), partner promotions, games of chance or games of skill. These promotion-specific terms may be included in email notifications (such as EDMs) of the promotion or they may be advertised on the Website. You should ensure that you read the specific conditions that apply to each promotion.

We want our promotions to be fair to everyone and all our promotions can only be participated in if you are acting in good faith. Without limiting any other terms applicable to any promotion, we reserve the risk to deny you the right to participate in the promotion (including the right to cancel or claw back any prize) if we are of the view that you are trying to exploit the promotion, you are in breach of the promotion-specific terms or where we consider it fair and reasonable to do so. If we exercise this right, we will do our best to adhere to the original conditions of the promotion and reallocate any prize to another person that did the right thing.

14. General provisions

We have some general wording in our T&Cs that is included in contracts that we have not set out in full in these Website Terms (to save you reading more legalese). The provisions of the T&Cs under the heading ‘General Provisions’ (or any similar heading) will be deemed to be set out in full in these Website Terms, with only such changes as are necessary to apply those provisions to your obligations and GiveShop’s rights under these Website Terms.

If any parts of these Website Terms are unenforceable (including any provision in which GiveShop excludes liability to you) the enforceability of any other part of these Website Terms will not be affected and all other provisions remain in full force and effect. As far as possible, where any wording (or part of it) can be severed to allow the remaining parts to be valid, the wording must be interpreted accordingly. Alternatively, you agree that the wording must be amended and interpreted in such a way that closely resembles the original meaning of the wording so that it is enforceable.

These Website Terms are governed by the laws of England and Wales and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

15. Final say

Thanks for taking the time to read these Website Terms. We appreciate that there is quite a bit of information here, but we have tried to make this easy for you to understand. As we mentioned above, if you have any queries or comments, just get in touch and we will help you wherever we can.

16. Currency

These Website Terms were last updated on 2nd September 2022

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