Frequently Asked Questions – Security.


Where do my card details go?

When you link a card in the GiveShop app, your card details are encrypted with bank-level security systems. It is replaced with X’s except for the last 4 digits of your card number and the card’s expiry date. The reason we display it like this is for you to see which card you have linked. As well, so that we can remind you when your card has or is about to expire, so you can link a new one. Seeing as we don’t store your CVV number, once the card is encrypted, we can’t see the details, accidentally use it in a transaction or access it, and nor can anyone else. 

Is my card safe?

Not only are your card details safe with Visa and Mastercard but our app is protected by a comprehensive security regime where we encrypt all your sensitive data as displayed with X’s except for your last 4 digits – so you can recognise your card.

Is our data safe? Email address and phone number?

Absolutely! At GiveShop we are committed to consumer privacy. This is paramount to us, especially as users of our own app. We do not sell your data, as your privacy is our privacy and it will always come first.

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